Terms and Conditions

Payment
The following payment policy is observed ~

We accept cash ; EFT and credit cards via our own website                                                                                    Cards that require a PIN are NOT accepted                                                                                                            If any add-ons were requested and already purchased by us, you are responsible for 100% of the add-on prices                                                                                                                                                                Rates are negotiable for longer stay guests on request                                                                                            All prices are subject to change without prior notice
Any extras must be settled before departure eg. Tours, Laundry, Masseuse , Private Trainer or mini bar
Non-arrival for a booking will be charged in full on the day your booking starts unless you notify us in advance

Cancellation Policy
Cancellations 0 to 7 Days prior forfeit 100% of the accommodation total
Cancellations 8 to 14 Days prior forfeit 75% of the accommodation total
Cancellations 15 to 21 Days prior forfeit 50% of the accommodation total
Cancellation 22 to 28 days prior forfeit 25% of the accommodation total

Cancellations and modifications made by you are not considered confirmed until you receive confirmation by us either via telephone, email or text.

Modification policy
The following reservation modification policy is strictly observed:                                                                 Modifications to the number of guests are allowed without a fee
Adding room nights are allowed without a fee
Removing room nights are considered a cancellation for the removed room nights and follows the Cancellation Policy for the total price of the removed room nights

Your Payment, Cancellation and Modification Policies are determined by the Rate Plan you choose. If you reserved through a 3rd Party Booking Agent, they own the reservation and their Terms and Conditions apply.